Effective Date: May 23, 2025

Heart Creatives and Marketing respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the Philippine Data Privacy Act of 2012, and industry best practices.

1. Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, phone number, and mailing addressAutomatically Collected Data: IP address, browser type, device data, cookies, and analytics information

2. How We Collect Information

We collect information in the following ways:

When you fill out a contact form or sign up for our newsletterWhen you visit our website and data is collected via cookies and analytics tools

3. Why We Collect Your Information

We collect and use your information for the following purposes:

To provide our services to youTo send marketing and promotional emailsTo respond to inquiries and provide customer supportTo improve our website functionality and user experience

4. Use of Cookies and Tracking Tools

Our website uses cookies and third-party analytics tools, such as:

Google AnalyticsMeta (Facebook) Analytics

These tools help us analyze web traffic and improve your experience. You can modify your cookie preferences through your browser settings.

5. Data Sharing and Third Parties

We may share your data with trusted third-party service providers for the purposes mentioned above, such as:

Google AnalyticsHigh Level (CRM/Marketing Platform)

These providers are required to protect your information and use it only for authorized purposes.

6. Your Data Rights

You have the right to:

Access, update, or request deletion of your personal dataWithdraw consent at any timeOpt out of receiving marketing communications

To exercise these rights, please contact us at [email protected].

7. Data Storage and Security

We use industry-standard practices to protect your data, including:

Secure, password-protected serversSSL encryption for data transmissionRestricted access to personal information

Although we take reasonable measures to protect your data, no system is 100% secure.

8. Children’s Privacy

We do not knowingly collect data from children under 13 (or 16 in the EU). If we learn that a child has submitted personal information, we will promptly delete it.

9. Legal Compliance

This policy is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. We also aim to align with global privacy standards such as the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) where applicable.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this policy, please contact:📧

Email: [email protected]

Address: La Filipina, Tagum City, Philippines 8100